Tenant Communication & Support
Manage routine tenant communication, questions, requests and follow-up.
Property management support
Day-to-Day Support for Your Rental Properties and Portfolio.
Auxilee helps real estate investors handle the ongoing administrative and operational work behind their rental properties — from tenant communication and maintenance coordination to leases, vendors, payments and property records. Whether you need help with a few recurring tasks or support across a larger portfolio, we can step in where you need us.
Hand off the details
Hand Off More of the Day-to-Day Work.
Property Management Support Built Around Your Portfolio.
You may need help with one part of your operation or someone to take on a substantial portion of the recurring workload. Depending on your portfolio and needs, Auxilee can provide support with:
Maintenance Coordination
Track maintenance requests, coordinate with vendors and keep repairs moving through completion.
Vendor Coordination
Schedule work, communicate with vendors, track progress and follow up on outstanding items.
Lease & Renewal Administration
Support the administrative work behind leases, renewals, notices, records and documentation.
Rent & Payment Administration
Help track payments, outstanding balances and routine payment-related follow-up.
Move-In & Move-Out Coordination
Keep the tasks, documentation and communication surrounding tenant transitions organized.
Property Records & Documentation
Keep leases, vendor information, property records, invoices and other important documents organized and accessible.
Property Management Software Administration
Keep property information, tasks, communication and activity current inside your property management system.
Why Auxilee
Why Real Estate Investors Choose Auxilee
Good Property Support Is About Communication, Service and Follow-Through.
When someone helps manage the day-to-day work behind your properties, getting tasks done is only part of the job. You need people who communicate, follow through and represent you well with tenants and vendors.
Communication You Don’t Have to Chase
We prioritize clear communication, responsiveness and follow-through so you don’t have to manage the people you hired to make life easier.
Your Tenants Matter, Too
Professional, responsive tenant communication and service are a priority because the way tenants are treated reflects on you and your properties.
Follow-Through From Request to Resolution
We coordinate maintenance work, follow up and keep requests moving through completion.
Your Systems — or Ours
We can step into the software, vendors and processes you already use, or bring more structure where you need it.
Real Estate Specialists
We understand that your properties are investments and that good operational support should make owning them easier.
Software
We Work With Leading Property Management Software.
Buildium · AppFolio · Propertyware · Rent Manager · TenantCloud
Connected support
Property Operations + Financial Support
More of Your Real Estate Business, Under One Roof.
Rent, repairs, vendor invoices, property expenses and other day-to-day activity eventually flow into your books and affect how you evaluate each investment. Auxilee can support both sides — helping with the work behind your properties while also providing specialized bookkeeping, management reporting and tax preparation support for real estate investors.
Property Management Support
Keep tenant communication, maintenance, vendors and recurring property administration moving.
Explore service →Bookkeeping & Property-Level Accounting
Keep income and expenses organized by property and entity so you can see how each investment is performing.
Explore service →Management Reporting
Get clearer visibility into portfolio performance, property profitability and cash flow.
Explore service →Tax Preparation & Strategic Planning Support
Keep accurate property financials connected to tax preparation and longer-term planning.
Explore service →One partner. More of your real estate business covered.
Explore Real Estate Investor Services →Portfolio fit
Is Auxilee Right for Your Portfolio?
Auxilee may be a good fit if you own rental properties and want to spend less time managing the day-to-day details, need more capacity as your portfolio grows, or already have an established operation and simply need reliable people to take on more of the workload.
We can work within the systems and processes you already have or bring more structure where you need it. Whether you own a handful of rentals or manage a larger portfolio, the goal is the same: less for you to manage and better support behind your properties.
Talk With Our TeamReady when you are
What Would You Like to Get Off Your Plate?
Tell us where you need more support. We’ll help you figure out what you can hand off and the best place to start.